Shipping & Returns Policy

Shipping Policy

At The Pet Nest, we are committed to delivering your order as quickly and safely as possible.

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or holidays.

Estimated delivery within the United States:

5–12 Business Days

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or high shipping demand.

🎉 FREE Shipping on All U.S. Orders

No hidden fees.
The price you see at checkout is exactly what you pay.

Once your order has been shipped, you'll receive an email with your tracking number.

Tracking information usually becomes active within 24–48 hours.

Please verify your shipping address before placing your order.

The Pet Nest cannot be responsible for orders shipped to an incorrect address provided during checkout.

If your package has not arrived within the expected delivery window, don't worry.

Simply contact us and our support team will gladly help track your order and find the best solution.

We want you to shop with confidence.

If your product arrives damaged, defective, or significantly different from what was ordered, please contact us within 30 days of delivery.

Our support team will review your request and provide the appropriate solution, which may include:

Please note that products must not show signs of misuse or intentional damage.

If you have any questions, our support team is always happy to help.